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Koala Mattress user reviews
- “It is a Great mattress and offers great sleep. My girlfriend and I jump on the mattress and casually leave drinks on the side of the bed as it doesn’t spill. It has worked well great for my back. Mattress also comes with a koala stuffed toy which is funny.” Henry H.
- “It is an amazing mattress. I love my Koala” Charles M
- “Loved the purchase/delivery/set up process. But the mattress itself is too firm for my preference. Will keep giving it a go for a few weeks, but will probably have to buy a mattress topper to take the edge off.”Judy A
- “I am not in a position to review the mattress as it is just three weeks since I started using it. My husband liked it very much, but I did not. The mattress is so hard, and I think I will most probably return as my sleeping is truly affected. I started waking up with pain, and if I don’t use a bed softner, it will continue.”Ruth L
Koalamattress Dimensions and weight
- SINGLE(188cm x 92cm x 23cm) 15.7kg
- DOUBLE(188cm x 138cm x 23cm) 23.2 kg
- KING(203cm x 183cm x 23cm) 35.1 kg
- KING SINGLE(203cm x 107cm x 23cm) 20 kg
- DOUBLE(188cm x 138cm x 23cm) 23.2 kg
Koala Mattress specifications
- Koala Mattress is a Medium Firm Mattress.
- The purchase order of Koala Mattress is accepted online.
- Koala Mattress offers Free shipping worldwide.
- In selected cities, Koala Mattress will reach the customers within 4 hours of order.
- There is an Innovative machine washable cover along with every Koala Mattress.
- There is a free trial period of 120 days for Koala Mattress.
- Koala Mattress has a bed cover that can be Zipper locked from top to bottom so that the bed remains fresh even after years.
- The return policy of Koala Mattress is hassle-free.
Koala Mattress Review | Pros and Cons
- Free delivery on all orders
- 4 hour delivery in cities like Brisbane, Melbourne or Sydney (for purchases before 2 pm AEST Monday–Friday)
- 120-night free trial with the refund for unhappy customers.
- Unique Zero Disturbance Technology for uninterrupted sleep.
- 10-year warranty for the Koala Mattresses and 15-year replacement warranty too.
- Australian made with high-quality materials.
- Interest-free Payment plans are available.
- There is a partnership with the Port Macquarie Koala Hospital, and every purchase is inclusive of some charity activity..
- There is no 24-hour live chat, and live chat is available during business hours only
Comparison of Koala Mattress with top players
|Price in $||1050||1099||1349||950||1050||1029||4000|
|Made in Australia||Yes||No||No||No||No||Yes||No|
|120 Night Guarantee||Yes||No||No||Yes||Yes||No||No|
|Zero Disturbance Technology||Yes||No||No||No||No||No||No|
|Free 4 hour delivery||Yes||No||No||No||No||No||No|
|5 Star Ratings||1615||365||941||482||88||38||29|
Koalamattress Trial Period, Guarantee & Warranty
Koala Sleeping mattress accepts a full refund from unhappy customers within 120 days of the original purchase. Koala offers every customer a 10-year full product replacement warranty and will replace or repair the mattress for ten years without any further queries.
Koala Mattress Shipping and Delivery
Koala Mattress offer free 4 hours delivery in Sydney, Melbourne, Brisbane, Perth, and Adelaide. Delivery is fast and free worldwide.
Discount Prices on Koala Mattress
There are discount codes available for Koala Mattress. The customer can follow the steps below to avail the same.
First, click on the coupon button on the website to get directions for Koala Mattress shopping with your promo code applied. Next, you have to choose your mattress size and click “add to cart.”Now enter a comment or request about delivery and see your promo code applied below your subtotal. Click “check out” to confirm your order, make a payment, or set up a payment plan.
What is the Country of origin of Koala Mattress?
Production and manufacture of Koala Mattress are in Australia (Brisbane).
What materials are used to make Koala Mattress?
There are two foam layers in Koala Mattress among which the top layer is the patented Kloudcell foam which provides cushion and coolness to sleepers with proper airflow. There is a breathable, anti-microbial cover made from a sustainably produced TENCEL blend which can be easily removed and washed keeping the mattress fresh for years.
Is Koala Mattress helpful to reduce back pain?
As Koala Mattress consists of 2 layers which are both of high density and springy with 5 level zoning helps the shoulders, spines, and hips align correctly and as a result, reduces the back pain too.
Is Koala Mattress non-toxic?
Yes. Koala uses the world’s most advanced manufacturing technology to provide superior comfort and is a cleaner, greener product. It makes sure that there are zero emissions of CFCs during production. Use of GECA (Good Environmental Choice Australia) ensures the safety standards too. There are no heavy metals like lead or mercury phthalates and methylene chloride in the Koala Mattress.
Why is Koala Mattress so unique?
Stable platform and box springs make the slatted and adjustable four layered mattresses very much user-friendly, and the engineering behind the bed makes sure that the users enjoy peaceful sleep every night.
Is Koala Mattress fire retardant?
Yes. The Koala Mattress is fire retardant by using a flame retardant stockinette and not dangerous chemicals.
Koala Mattress factory location and contact details
Unit12,37-41O’RiordanStreet, Alexandria. (entry via Collins Street) is the address of Koala Mattress and firstname.lastname@example.org is the email id.1800 575 337 is the contact number?
How to buy Koala Mattress online?
Koala Mattress can be purchased either through the company website or amazon.com.
Is there any odor and smell for Koala Mattress?
Koala Mattress is made of high-quality materials only, and it doesn’t have any foul smell. After the initial three days, even the smell of unboxing the Koala Mattress will disappear.
How to finance my Koala Mattress?
There are interest-free financing options available for customers which makes purchases quite flexible for people who can’t afford the burden of an enormous payment with interest.
What could all be the payment options for purchasing Koala Mattress?
Koala Mattress accepts all credit cards and debit cards from Visa, MasterCard, Discover, and American Express.
How do I claim warranty for Koala Mattress?
First, you have to contact the customer care through email@example.com and inform the issue with proof of purchase (e.g., a copy of your invoice) and why you believe your product is defective with your contact details and claim your warranty.
What’s the return policy of the Koala Mattress?
Koala Mattress can be used for 120 nights to test, and if the customer is not happy with the results, the product can be Sent back without any further questions. It is valid up to 120 days from the purchase date.
Can I keep the Koala Mattress directly on the floor and use?
No. It is advised to keep the mattress on a bed base as it will block the airflow and damage the product.
What type of bed base would you recommend?
The requirement of every bed base is adequate to support, and ventilation and the slats should not be 7.5 cm apart. Koala has a range of bed base products, and you may purchase a suitable bed base with the Mattress.
Will you take away my old mattress once I buy a new Koala Mattress?
In Sydney and Melbourne, Koala Mattress has partnerships with Soft Landing, a mattress recycling social enterprise in Sydney and Melbourne, to remove your old bed. In Melbourne, they charge a small fee, but in Sydney this is free.
What are the certifications on quality standards of Koala Mattress?
Koala Mattress only use Good Environmental Choice Australia certified foam in mattresses. It undergoes rigorous quality assessment in each stage of manufacturing.
Where do I try the Koala Mattress?
If you are not happy with the Koala Mattress, you can return the same within 120 days that too free of cost and avail full refund. In cities like Melbourne, Brisbane, Adelaide, and Perth, Koala Mattress will do the return shipping, or pick up your return for free.
How much weight can a Koala Mattress handle?
Body weight of the users doesn’t matter as far as Koala Mattress is concerned. The Mattress is quite firm and will not be damaged even if people who have overweight use the mattress for years.
Can I immediately start using the Koala Mattress soon after purchase?
No. For the ease of shipping, Koala Mattress comes compressed. It takes 2-3 days before you can use the Mattress. You have to unbox, unroll, unwrap and finally expand the bed and start using it after at least three days of unboxing, as the initial days will help the Mattress regain the original form.
What if I use an electric blanket?
Of course, you can use an electric blanket on the top of the mattress without worries. There is a flame retardent stockinette for extra safety of Koala Mattress.
What about the firmness of the Koala Mattress?
Koala Mattress is Medium Firm. The medium Firm mattress is best for comfortable sleep and relief from back pain. If the Mattress to too soft, it will cause problems for your backbone in years of use.
How is Koala offering comfort?
The foam used in Koala strikes the perfect balance between sink and bounce. Koala tailors the feel of the mattress across three dimensions to ensure that it supports your body is from head to toe with the Zero Disturbance technology. The open-cell structure creates channels in the foam, which provides airflow and enables heat to escape. The mattress has a minimum number of layers, and it keeps away the heat from the body.
How to care for the Koala Mattress and cover?
Spot clean with mild soap and water. Rinse, squeeze water out gently. Let air dry away from the direct sunlight of heat. Do not place foam in the washer or dryer. And about the cover, you have to zip it off and hand wash with cold water and mild detergent and air dry. The cover can be even spot cleaned and dry-cleaned.
Should I use a mattress protector along with Koala Mattress?
No. You may not require any bed protector as there is a mattress cover already in the Koala Mattress.
Will the Koala Mattress be hot?
Never. The mattress is specially engineered to be comfortable even after years of use as memory foam and latex is not used.
The materials used in Koala Mattress
Australian-produced high-grade polyurethane foam is the major attraction of Koala Mattress with Kloudcell comfort layer of 6cm of soft, ventilated and zoned foam which provides a soft-to-the-touch feel. Ecofoam support layer: 16cm of firmer, ultra-resilient foam. The cover has the following features like Top knit made of 68% Polyester, 32% TENCEL with border and underside fabric made of 100% Polyester.
What are the modes of payment to purchase Koala Mattress?
Koala Mattress accepts the following cards Visa, MasterCard, PayPal, Zip Money (for interest-free payment plans) for payment.
Koala Mattress is comfortable, breathable, open-cell foam. The unique foam has been tailored to give the lush feel of memory foam and latex, but with breathability and bounce to avoid the sinking feeling and heat that comes with mattresses made from these materials.