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Helix Sleep – For The People Who Love To Sleep

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  • 100 night sleep trial
  • 10 year warranty
  • Finance facility available
  • Free shipping

Helix Sleep Pillows

Here is the new age adjustable design that offers you perfect comfort regardless of your sleeping position or your body type.

You have two types of Helix Sleep Pillows to choose –

  • Regular Helix Pillow with breathable knitted Helix outer cover fabric and
  • Helix Cool Pillow (that comes with Ultra cool Knit polyethylene outer cover fabric.

Here are the construction specs of the pillow.

Outer comfort shell

  • 1 lb memory foam and Down Alternative on each side
  • 1.25” gusset to allow for adjustable loft
  • Standard cooling outer cover available

Support Insert Layers

  • Two 1lb Memory Foam and Down Alternative insert layers
  • Designed to fit perfectly within the Outer Comfort Shell

Helix Sleep Pillow Review

It comes with an easy zipper so that you can adjust the pillow as per your neck and sleeping position. The close-knit fabric of the pillow is breathable and stretchy.

The Helix cool cover is excellent and is definitely cooler to touch. This works great for hot sleepers. Both the pillows have the same construction inside.

Though bot the versions of Helix pillows don’t trap heat, an extra support of cooling layers will offer great comfort and is worth an upgrade.

  • 100 night sleep trial
  • 10 year warranty
  • Finance facility available
  • Free shipping

Amazon Customer – I am still adjusting to the mattress and will update at the end of 100 days. After my previous bed no longer gave me support, I slept on Sealy firm mattress which was like a brick. I woke up with numb hands. I want soft support and not burning hot spots which I have experienced with memory foam mattress. I chose Helix because I could custom the top layer of softness. Mine is medium-soft. I loved how the product works for me. The questionnaire asks the user if they sleep hot, cold etc. to construct the mattress at your comfort which is quite important. So is the sleeping style as I am a side sleeper. It answers all my requirements.UPDATE: needed more top softness on this bed for an old body of mine. I emailed Helix and had a speedy response from Melanie to try a Helix mattress topper. I could also return the mattress and so could choose whichever worked for me. I opted for the topper at no charge which is great. The topper arrived promptly as promised. Overall, a great mattress and the topper too is fully protected. I am a happy customer. ]

Love, love, love our new bed. We ordered the “medium-firm” and found that it was too firm for us. We contacted the customer service and a lovely person named Dominique helped us. She sent us a complimentary 2” mattress topper made from the same material as the mattress. The mattress wasn’t what we hoped and we had to return it. Meanwhile, we got a new “very soft” mattress and added the topper they sent previously. We just love it. It cradles the body and every curve. It offers enough support in the base. So comfortable.

Jennifer Johnson 

Best Mattress Models from Helix Sleep Mattress

“Customize your own mattress” that’s the motto of Helix Sleep!!! The company wants you to decide which is the best mattress for you and hence gives you the discretion to decide the firmness, support, layers and all the main factors that go in creating the best mattress for you.

After all, who knows your body better than you.

The company also offers Couples Solutions. This is for couples who have different firmness level. Helix Sleep will split the firmness level so that you and your spouse can have quality sleep without having to compromise.

That being said, there are three mattress styles available at Helix Sleep – Individual, Blended Mattress and Dual Comfort Mattress.

Helix Sleep also offers hybrid mattress which means the base is pocketed micro coils that are combined with dynamic foam and polyfoam.

Helix Sleep Mattress Sizes – King, Queen, California King, Twin

Helix Sleep Mattress offers you customized mattress at all sizes – King, Queen, Cal King, Twin, Twin XL and Full.

You also have the option to add a Helix Foundation, Helix Frame, and Helix Mattress Protector.

Here are the dimensions of the mattress.

  • King: 76″ x 80″
  • California King: 72″ x 84″
  • Queen: 60″ x 80″
  • Full: 54″ x 75″
  • Twin XL: 39″ x 80″
  • Twin: 39″ x 75″
  • 100 night sleep trial
  • 10 year warranty
  • Finance facility available
  • Free shipping

Helix Sleep Mattress Specifications

Here is how the Helix Sleep mattress is structured.

  • Helix Dynamic Foam – 2” layer for cooling, responsiveness and bounce effect
  • Pocketed Microcoils – 2.4” individually micro coils layer that gives you good bounce, softness, and pressure relief
  • Comfort Foam – 2” of high-grade polyfoam layer that acts as a comfort layer. It also offers deep compression support.
  • Support Foam – 4” high-grade polyfoam layer that acts as a strong base for the above comfort layers

The mattress cover of the Helix Sleep is 100% polyester with the top portion soft to touch. The side panels offer a sturdy feel to enhance its longevity.[et_pb_row _builder_version=”3.21.1″][et_pb_column type=”4_4″ _builder_version=”3.21.1″][et_pb_text _builder_version=”3.21.1″]

Helix Sleep Mattress Trial Period, Guarantee & Warranty

Helix Sleep offers its users 100 nights trial period. You will get a hassle-free full refund if you are not satisfied with the product and that’s Helix Sleep guarantee. The refund includes shipping and the company also arranges for free pickup service.

The returned mattress is handed down to a local charity or recycled but it is NEVER refurbished or resold. This is what makes Helix Sleep a reliable brand of the US.

Helix Sleep Warranty: The company offers a 10-year limited warranty on all the mattresses.

  • Warranty coverage will start from the original date of the purchase. It is at the company’s discretion to repair or replace the mattress with defects for as long as the warranty is valid.
  • Helix mattress is designed to use on a firm, solid-surface i.e. bed base that can hold the mattress and sleeper(s). Failure to use a proper foundation can lead to denied warranty claims or void warranty.
  • The warranty will cover defects such as indentations measuring 1” or deeper, physical flaws in the mattress (due to split or crack) despite proper use, and manufacturing defects regarding cover, zipper.
  • The warranty does not cover a normal increase in softness of the sleep surface, indentations less than 1” (as they are considered standard wear and tear). It does not cover repair or replacement requests that occur due to changes in customer’s comfort preference, burns, cuts, stains, tears or any other damage caused by the owner.

  • 100 night sleep trial
  • 10 year warranty
  • Finance facility available
  • Free shipping

Discount Prices On Helix Sleep Mattress

Currently, Helix Sleep is offering up to $150 OFF on eve of Memorial Day Sale!!!

Here are few of the discount coupon codes/promo deals for Helix Sleep.

  • Get $150 OFF on your Helix Mattress or any Helix product – Use code “MDW150”
  • Get $100 OFF on Helix Mattress – Use code “MDW100”

How is Helix Sleep Mattress Made?

Helix sleep mattress is manufactured in the USA using high-quality materials. This includes proper dense layers, pocketed coils that are free from chemicals. They are designed and made right in the US factories.

Each and every mattress is customized as per the user’s sleeping preference – position, type, support, firmness, and comfort. That is exactly why the company does not resell the mattress in case of return. As a matter of fact, they either recycle the mattress or hand it over to charity but never sell it again to any other customer.

This means you get a pure, personalized mattress whenever you order. There are no memory foam layers that will not only produce heat but also leads to off-gassing issues as commonly seen.

The Dynamic foam of Helix sleep offers you fantastic sleep every time. After all, you have 100 nights to gauge the effectiveness of the mattress. Be wary and if you feel any discomfort, return it for a full refund. That’s the 100% satisfaction guarantee offered by the company.

Adjustable base For Helix Sleep Mattress

Combine Helix Sleep Mattress with an adjustable base that is available in all sizes for the best price. If you are going for a bedroom makeover, then the adjustable base offers you full control of your sleep and relaxation moments.

It comes with head up and foot up capabilities that can be adjusted with a single touch thanks to the remote control. The adjustable base comes with multi-port USB charging so that you don’t have to wobble around long wires at your night table. Just plug it in and charge.

The adjustable base comes with easy instructions that is easy to assemble. The product comes with a 25-year limited warranty.

The only downside is that the product does not come with any trial period or returns.

Helix Sleep Mattress Frames & Foundation

The company offers frames and foundation for those who want to buy the whole set of mattress + foundation.

The Helix frame is designed and built in the USA. It can be easily assembled without any tools and can be adjusted easily. A simple and functional design, it comes with additional 7.25” lift from the floor. It comes with oversized leg glides that are powder coated black and come with super strength that can stand the test of time.

Next is Helix Foundation that is made using 7.5” of SPF (spruce, pine, and fir). It is upholstered using the same woven fabric as the Helix Mattress. Made in the USA, it is easy to assemble and dismantle making it portable to carry it around. The product comes with 5-year warranty and 100-nights sleep trial period.

  • 100 night sleep trial
  • 10 year warranty
  • Finance facility available
  • Free shipping

Helix Sleep Mattress Return Policy

The company offers 100 nights trial period. If you still feel that the mattress is uncomfortable, you can simply return the product and claim a refund.

Helix Sleep Mattress Shipping & Delivery

The company offers free shipping anywhere in the USA. There is no delivery fee and is absolutely free.

If you are living in Canada, it will cost you additional shipping fee of C$150.

Since you are ordering a personalized mattress, it will take 6-10 business days for your Helix mattress to be delivered to your home. This excludes holidays and weekends.

Helix Sleep Mattress Setup & Installation

The mattress is gently compressed, rolled, and put in a box that’s around the size of a bag of golf clubs. This is for easy shipping.

Once arrived, it is easy to setup and install Helix Sleep. Unbox the mattress, remove the plastic and place it on the foundation. Let it retain its original shape so give it a few minutes. That’s it. You may use a mattress protector to secure your mattress. You are ready to use your mattress.

Helix Sleep Mattress Complaints & Consumer Reports

There have been few complaints about Helix Sleep from users. The common complaint is the mattress begins to sag within a couple of years. While the overall reviews are positive, sagging should not be an issue. I hope the company takes this point into consideration seriously or will end up losing their valuable customers.

Helix Sleep Mattress BBB Business Profile

Helix Mattress is not accredited by Better Business Bureau. Furthermore, the company has received 2 complaints regarding warranty issues which have not been resolved by the company as per BBB records.

Helix Sleep Mattress Scam

Helix Sleep is not a scam website as the company has its proper brick-and-mortar location in New York. There are many satisfied customers of Helix sleep who are having quality sleep on the mattress without any sagging issues.

Are Bedbugs in Helix Sleep Mattress a Possibility?

Any mattress is susceptible to bed bugs or dust mites. It is best that you use a mattress protector apart from the included mattress cover. This will keep your mattress safe and secure them from pet danders, dust mites that will ruin the mattress.

Is Helix Sleep Mattress Good For Back Pain Problems?

Yes. As you can customize your own mattress, Helix Sleep will offer you the mattress that will give you the right amount of firmness and support. There are many users who claim that the mattress reduces pain in the joints and spine so that they can wake up feeling refreshed.

Is Helix Sleep Mattress Non-Toxic?

The Helix Sleep mattress is made using high-grade materials that have minimal to no odor. Hence, you won’t have to face any pungent smell or off-gassing. The Helix Dynamic foam and PU foam is certified by the CertiPUR-US program. This means that it is free from any harmful chemicals, heavy metals, and does not mess up the air quality. As a result, it is absolutely safe on the body. The allergen-free properties are safe on the respiratory system and the skin.

Are Helix Sleep Mattresses Any Good?

The product has received mixed reviews from users. Helix sleep has received both good and bad reviews from users. Majority of the users are satisfied with the results that the mattress offers. However, on the other side, few people complain the mattress tends to sink within a couple of years.

We always recommend checking for reviews from users and thorough research before buying a mattress since it is a long-term investment. 

Mattress Pads by Helix Sleep Mattress

Currently, there are no mattress pads available with Helix Sleep mattress. You need to purchase it separately from Amazon or any other site.

Helix Sleep Mattress Cover

Helix Sleep offers you mattress sheet set that is available in all sizes. It comes in two different colors – white and slate. A wrinkle-resistant product, it is made using cotton-poly blend that is not only soft to touch but also feels good on the skin. It is made using 600 thread count sateen weave that is woven to create a silky smooth surface. These sheets are tightly woven to be rip-resistant and last longer.

Another feature is the two-sided blend. All the cotton strands are lined up in one direction and poly strands are woven across them for the two-sided design. The sheet is made using 55% cotton and 45% polyester.

Each sheet set comes with 1 fitted sheet and 1 top sheet. The company also offers free 100-nights sleep trial so that you can check how the product works and then return it if you are not happy.

Helix Sleep Mattress Topper

Currently, the company does not offer any mattress topper. However, there are mattress protectors available.

Helix Sleep Mattress Bedding Accessories

Here are few of the accessories available at Helix Sleep.

Helix Sleep Mattress Firmness Analysis

As the mattress is customized not everyone feels firmness the same way. Many websites such as Sleepopolis have tested the mattress with different users and have rated it 6-7 out of 10.

The Helix Sleep Mattress Blog

Here is the official blog page of Helix Sleep mattress at

The Helix Sleep Mattress Showroom & Store Locator

Visit Helix Sleep Mattress showroom at New York. You can book an appointment by visiting

Helix Sleep Mattress Factory Location & Headquarters

The headquarters of Helix Sleep mattress is located in New York. Helix Sleep has its factory throughout the US and all the products are shipped directly from one of the factories located in the USA.

Helix Sleep Mattress Dealers & retailers Near Me

Helix Sleep deals straight away with the customers. This is to prevent unnecessary middlemen who charge exorbitant amount from the sleepers. You can also visit the showroom of Helix Sleep at New York and buy directly from there.

Helix Sleep Mattress Customer Services Phone Number

The customer care phone number of Helix Sleep is (888) 330-0781. You can also email them at

Black Friday Deals & Sales on Helix Sleep Mattress

Sites such as Nestmaven offer Black Friday/Cyber Monday deals. You can either purchase from them or buy from the official website. While Nestmaven offers $100 OFF on Helix Sleep mattress, this offer is currently available on the official website itself. So we recommend buying from Helix Sleep directly.

Helix Sleep Mattress Delivery Fee & Time

Since every mattress is personalized and made-to-order, it takes between 6-10 business days to have it delivered at your home. This excludes weekend and public holidays.

There is no delivery fee for this product as it is included with the mattress.

Helix Sleep Mattress Financing

Helix Sleep has partnered with Klarna to offer users with different payment choices. This way you don’t have to pay upfront. Klarna loans are simple and offer as low as 0% APR interest.

Helix Sleep Mattress in Stores

Helix Sleep mattress is not available in stores. However, the company has its showroom in New York. You can book an appointment and visit the store to personally check Helix Sleep and learn how it works for you.

Helix Sleep Mattress Safety & Certifications

All mattresses of Helix Sleep are CertiPUR-US certified. The high-grade polyurethane foam and proprietary helix dynamic foam are made using premium quality materials which are CertiPUR-US certified. This guarantees that they are made without any harmful chemicals including ozone depleters, PBDE flame retardants, mercury, lead, heavy metals, formaldehyde etc. Hence, they have an absolutely low impact on indoor air quality.

Maintenance On Helix Sleep Mattress

Learn how to clean and care your helix mattress cover here.

Your Helix mattress comes with a mattress cover that can be removed. However, the company recommends that you DO NOT remove it. Instead, you can use a washable mattress protector that protects the bed from rips, tears, dirt, stains etc.

It is also recommended NOT to machine wash, dry, bleach, or dry clean the cover. You can spot clean as needed with gentle soap and cold water. Make sure to air dry the cover completely before putting on fresh sheets.

Off Gassing, Environmental Safety concerns at Helix Sleep Mattress

Since it is shipped from the factory, you might notice a faint smell. However, they are harmless and will fade away within a few hours. Just leave it open in a well-ventilated area for few hours till the odor dissipates.

Odor & Smell in Helix Sleep Mattress

You might notice a slight smell when you uncover the mattress. However, there are no off-gassing issues since it is free from flame retardants and chemicals. Even if you feel a slight smell, it will fade away within a few hours.

Motion Transfer on a Helix Sleep Mattress

The customized layers offer you great motion isolation. As it is a made-to-order bed, you can decide the density and thickness of the layers. It also offers you dual comfort layers for the couple who have different choices.

Based on the reviews, the Helix mattress offers you excellent job of ensuring there is sufficient motion isolation.

Sagging Problems in Helix Sleep Mattress

There have been a few complaints regarding mattress sagging in the middle. People claim that within 1-2 years of use, the mattress begins to sag. Even though the complaints have been rare, we hope the company takes notice of this issue.

Helix Sleep Mattress Video Ads & Promo’s

Check out how Helix Sleep mattress is made and video ads on YouTube.

The Helix Sleep Mattress Giveaway

Currently, there are no giveaways available.

The Helix Sleep Mattress Lawsuit

Helix Sleep mattress is not involved in any lawsuits so far.


Where to buy helix sleep mattress?

Helix Sleep personalized mattress is available on Amazon online at best price. However, if you want to customize the mattress, it is best to visit the official website.

Is helix sleep mattress available in the UK?

Currently, Helix Sleep custom mattress is not available in the UK or other countries such as Australia, Europe, India etc.

What is the address of helix sleep mattress?

The address of Helix Sleep mattress is located in 1123, Broadway Suite 600, New York, NY 10010.

Do I need a bed frame for helix sleep?

Helix sleep mattresses are designed to work with any sleep surface which includes box spring, platform beds, slats or even the floor.

Is helix sleep available in Canada?

Yes, Helix sleep is shipped to Canada but you need to pay a small shipping fee.

What is the helix sleep exchange policy?

You have 100 nights exchange/return policy. In case you are not happy with the product, simply return it (even if it is customized) and the company will replace or provide a refund at your discretion.

What is the Helix Sleep Instagram page?

This is the official Instagram page of Helix Sleep –

Is there any Helix Sleep Reddit Reviews available?

Though there are few, the Reddit reviews for Helix Sleep Mattress are mixed. Some people claim that the product is excellent while others say that the product does not meet the expectations. It all comes down to a person’s perspective and their comfort and firmness level.


Helix Sleep mattress is an excellent choice for those who know the amount of firmness and comfort they need. The customized mattress gives you the power to measure the firmness, comfort, and support you require in a mattress, so chances of anything going wrong are less. They provide you with all the options and deliver 100 nights trial as a backup in case you change your mind. The warranty period is pretty decent. Overall, definitely worth a try.

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